We inspect all goods before listing them
on our website as well as prior to shipment to ensure the best quality is being
delivered to you. However, many items are handcrafted by local artisans which
means there might be what we call "Character" that machine produced
goods lack. These are not flaws, simply masterful touches that makes each piece
unique in its own special way. Thank you for shopping with us and supporting our
skilled artisans with their craft.
To keep your costs low, please read
descriptions, overview, and look at all pictures of the items. We are extremely
thorough for a reason. That is so you can make informed decisions about
a product and not purchase blindly on the internet. We try to remove the
frustration of cyber shopping for you. We offer standard & free shipping to
get the items to you, however shipping charges for returns or exchanges will be
the buyers responsibility.
All orders placed will be processed Monday through Friday. Shipping times
may differ according to the availability of merchandise for custom
orders. Orders are not filled on the weekends or holidays. Urban’s
Edge & Urban Post are not responsible for any packages that are lost,
stolen, or delayed by the postal service.
To make a RETURN please refer to the following information. You will have only
24 HOURS to contact us
to receive a return code. Once a return code is received you will have 5
days to ship the item back for a return or exchange. Please include the
UNWASHED, UNWORN, AND UNUSED merchandise in the return package as well as your
original invoice, and your return code that you have received from us. You will
be responsible for the return shipping costs incurred with the return package.
We reserve the right to deny a return if the requirements for the return are
not met (ie. used merchandise, washed or worn merchandise, or merchandise
returned outside of specified time, also a return without invoice or return
code.) All jewelry, clearance and sale merchandise are final sale.
Upon receiving a return package, we will process a refund or store credit
within 10 business days.
*Please note that banking institutions may require additional
days to process and post return transactions to your account.
Ship returns to:
8 Lenker Ave.
Selinsgrove, PA 17870